Privacy Policy
This privacy
policy explains how we use any personal information we collect about you when
you use this website.
What information do we collect about you?
We collect information about you when you register with us
or place an order for products or services. If you voluntarily complete
customer surveys, provide feedback or participate in competitions, we may also
collect information about you. We also collect website usage information using
cookies (see section below on Cookies).
How will we use the information about you?
We collect information about you to process your order and
manage your account. If you allow us and other group companies, we will also
contact you about special offers, events and other products and services we
think may be of interest to you.
We use your information collected from the website to personalize
your repeat visits to our websites using cookies (see section below on
Cookies). Each time you use the site we’ll also collect information including
domain name/IP address, referring URL, browser and platform, time of visit,
pages visited and any searches performed – this information may be used to help
us improve the performance of our website and for assessing the suitability of
or requirements for certain services.
We may monitor and record telephone conversations with you
and use them for staff training, quality and security purposes.
Will we pass your information to anyone else?
We may share your information with the following:
·
Certain third parties who provide us with
services. These group companies and third parties will only use your
information to provide these services or help us to improve our website or
services. They will do so as our data processors and will handle your
information on our behalf and in accordance with our instructions. Some of
these processors may be based outside Romania and your information may
therefore be transferred and handled outside Romania (including, in some cases,
outside Europe). Where this applies we will take steps to ensure adequate
protection of your information;
·
credit reference agencies and other similar
companies, in order to carry out credit reference searches, for fraud
prevention and to pursue debtors, and we may also obtain information about you
from such companies;
·
any companies or people that we might in the
future sell our business or part of our business to.
But we will not share your information with any third
parties outside our group for their marketing purposes.
Marketing
We would like to send you information about the products and
services we offer which may interest you. If you have allowed us to send
marketing information to you, you may opt out at any time. If you no longer
want us to contact you for marketing purposes contact us by email at mihai@mipfly.com
(letting us know what type of marketing you no longer wish to receive).
Cookies
We use cookies to ensure that we give you the best
experience on our website.
What are cookies?
Cookies are tiny text files stored on your computer or other
mobile or handheld device (such as smart ‘phones or ‘tablets’) when you visit
certain web pages.
Cookies are essential to the effective operation of our website
and to enable you to shop with us online. Cookies are also used to tailor the
products and services offered and advertised to our customers, both on this
website and elsewhere. The information collected by cookies cannot be used to
identify you personally.
What do cookies do?
Cookies do lots of different things, like letting you navigate
between pages effectively, storing your preferences, and generally improving
your experience of a website.
If our website did not use cookies, you would appear to be a new
visitor every time you moved to a different webpage; for example, after
entering your log in details and moving to another page the website wouldn’t recognize
you and would ask you to log in again.
Some other examples of what cookies can do include:
·
saving the contents of your shopping basket as you proceed
through the checkout process;
·
remembering your account log in details so you can see
information relating to your orders and manage your account;
·
recording the areas of our website that you have visited and for
how long, as well as which products you viewed and purchased. We use this
information to help us improve our website so that it is easy to use and so we
can improve the services we provide to our customers. It also helps us to
recommend relevant products and offers on our website.
Are cookies safe?
Yes cookies are 100% safe. Cookies do not harm your computer,
they do not contain any information that could be used by others to identify
you personally and they do not contain any confidential information, such as
your email address or payment details.
Security
Access to stored data and information you provide is
password protected and access to passwords is limited. Firewall technology is
used to prevent unauthorised access and servers are backed up daily, with
archives stored in a secure location.
Our website uses SSL (“Secure Socket Layer” technology), the
de facto standard for internet security. SSL is an open protocol for secure
data communications across computer networks. Broad support for this protocol
promotes interoperability between products from many organisations. It provides
an environment in which e-commerce can be conducted and data can be safely
encrypted and protected. SSL provides a straightforward method for adding
strong security to existing applications and network infrastructures. SSL is
application protocol independent and provides:
encryption, which creates a secure channel to prevent others
from tapping into the network,
authentication, which uses certificates and digital signatures
to verify the identity of parties in information exchanges and transactions,
and
message integrity, which ensures that messages cannot be
altered en route.
Retention of Payment Card Details
We may retain your payment card details, strictly for the
purposes of taking payment for any orders you place with us. We will also
retain these details to expedite any future purchases you may make with us. We
protect any card data we retain by revealing only the last four digits of the
account number when confirming an order with you. We maintain physical,
electronic and procedural controls in connection with the collection, storage
and disclosure of any personally identifiable information we retain. We take
our security obligations very seriously and we would also ask you take sensible
measures to ensure that you protect your account details, including ID and
password, to prevent them from being used in any unauthorised way. We would
recommend that you log out of your account fully and take steps to delete any
browsing history and cookies that may be stored to prevent that information
being used by an unauthorised user.
Other websites
Our website may contain links to other websites. This
privacy policy only applies to this website so when you link to other websites
you should check the privacy policy on those sites.
How to contact us
Please contact us if you have any questions about our
privacy policy or information we hold about you by email at mihai@mipfly.com